Back to the list

3 Reasons to Outsource IT Services

IT funds keep increasing each year. The rapid growth of the business sector and the evolution of technologies often require larger infrastructures that a company has in-house.

Businesses currently are looking for ways to replace their older operating systems by providing high-quality hardware and improving security setups to protect sensitive points and personal data.

Managed services costs are increasing as well. Budgets spent on managed services increased from 6 percent of total IT spend in 2019 to 10 percent in 2020. Those services include but are not limited to hosting, storage & backup, and IT support.

Executives of all business sizes are often implementing third party help to handle lower-priority initiatives so that their IT teams can focus on completing projects that have a high impact on their organization.

Just because an IT activity is business-critical doesn’t mean that all its elements have to be kept in-house. If the particular IT operation provides a core strategic service, businesses tend to keep it in-house, but when it’s a commodity that is cheaper to get from a supplier than the company’s IT department can—it’s worth outsourcing it.

Continue reading to find out 3 main reasons for choosing an outsource provider to handle your IT projects.

1. Experienced and qualified workers  

Delays and unpredicted issues are inevitable if you’re assembling a software development team from scratch. 

Outsourcing the dedicated team will take these problems off your chest. You’ll be able to spend your time on business ideas, fundraising, and marketing while the provider takes care of the whole development process from scratch to post support to ensure effective execution of your project.

You may have a great product, but lack the team management and development infrastructures to take it to the next level. With outsourcing, the infrastructure is already built and the team can start working on your project immediately.

Established and optimized management processes allow PM’s and Tech-Leads to effectively manage development teams. This helps businesses avoid problems that those who tend to assemble their own development teams or hire freelancers usually run into.

When outsourcing a development team, you get: 

  • Robust project infrastructure
  • Screening and hiring that ensure the right talent is on board for the project, reduces the lead time to get development started; 
  • A management team with numerous successful cases in the portfolio ready to share knowledge and provide guidance to reduce risks and increase success rates for your project; 
  • Established processes – our previous experience can help you avoid issues, road-blocks and give accurate estimations and timelines thus saving time and finances. 
Those days when an IT worker had to be acting as a jack-of-all-trades are long gone. With technology growing more complex, and with a greater focus on security, it is important to have IT support staff who are not only trained in specific technologies but also have hands-on experience with those technologies.

2. Control costs

Hiring and training IT support staff is not only expensive, but it is time-consuming. Having to hire employees with specialized skill sets in different hardware, software, networking, and security technologies winds up costing a great deal of money in salaries and training to keep their skills up to date. Not only that, but managers are then pulled away for interviews, onboarding, and other tasks necessary to bring in newly hired staff.

In addition to these costs, there are also the costs associated with attrition. As IT support workers gain more skills and experience, their value increases. If you are unable to meet their growing salary demands, there is a good chance that they will move on to an employer that can afford to pay them more, starting the cycle all over again. 

By outsourcing IT services, you have ready personnel to assist with any number of needs. Better still, they have been vetted by their employer, so there is little need to investigate their skills and background.

3. Implementation speed

Something that often stalls new IT projects is the lack of time and resources that are required. Handling the implementation of a new system or application in-house could delay things for months as you wait for other projects to be completed and train or hire the right staff.

Relying on outsourced IT support gives you the means to start up new projects when you are ready. Once you meet with your project manager, your partner can provide you with the temporary staff you need to implement your project without having to wait. 

Running a business means relying on technology to get things done. Without the right people serving in your IT support roles, you put business processes, security, and compliance at risk. Avoiding this starts with making sure the right people are in place. 


Companies might hire a team of technical experts to help them stay on top of technology, business needs, and capabilities changes to ensure that they always get the most out of IT. 

The dedicated team can play a significant role in uncovering business opportunities by helping a company understand new ways to use IT as, without such teams, companies are often overpaying to have everything in-house. Those companies that use outsourced teams end up with a superior ability to recognize and exploit changes in their markets to end up with faster higher-quality results.