After the waning of the Covid pandemic, the tourism industry starts to walk tall again. The World Tourism Organization, given the significant excess of the actual growth of the tourism sector compared to their forecast, believes that by the end of 2022, the tourism business will reach 70% of the 2019 rates (link). This is only an assumption, because the risks of further geopolitical unrest, economic recession, and rising energy prices remain high.
The fact that many companies now accept remote work as the new normal and don't mind their employees working from anywhere may also help the tourism sector recover quickly. The growth of the digital nomad movement can help to restore the tourism industry while also allowing for the rapid integration of advanced technological trends.What was once considered a luxury has now become the norm. Today's online interpreters can recognize natural speech and generate high-quality machine translations, which will one day help tourists cross the language barrier. Meanwhile, accurate dynamic maps with built-in GPS help you find your way no matter where you are.We hope that the five technologies listed below will quickly capture the attention of the tourism industry, as their advancement will make travel much more affordable and comfortable.
Big Data Analysis
Big data is actively assisting travel companies in understanding their customers' needs and desires. Hotels and airlines can create more customized sales offers for potential customers thanks to data analysis.DevPals has firsthand knowledge of developing travel and tourism applications based on data analysis. The AsYouStay booking platform, developed with our assistance, allows travelers to compare accommodation rates, based on check in and out hours online and select the ideal offer for their trip.
Airports are now actively using artificial intelligence to scan passengers and their luggage for security purposes. We hope that soon, AI-powered software will assist in reducing passenger lines at check-ins and registrations. Self-service check-in is already available in some destinations. AI is widely used to automate airport personnel work. Chatbots are already being used to assist passengers with different inquiries, such as trip amendments, upsales or luggage retrieval.
Virtual and augmented reality
People missed traveling so much during the lockdown that the industry began to look for a way to meet the tourists' desire for new places and experiences. The Egyptian Ministry of Tourism created a series of virtual tours of Egypt's landmarks in 2020. They were quickly made available worldwide thanks to Harvard University's tech abilities. Virtual and augmented reality are also widely used in the hotel industry, particularly when presenting an apartment to a potential guest. Airlines use virtual reality for a variety of purposes. Virtual simulations help pilots improve their aircraft control skills, while VR games in flight provide passengers with an entirely new and unforgettable travel experience.
Internet of Things
The IoT refers to the networked interconnection of devices, wearables, sensors, and even household appliances. This technology is widely used in hotels, where you can use your phone to control the temperature and lighting in your room. It is also gaining traction among airlines, which, following the lead of logistics companies, are attaching sensors to passengers' luggage to track it en route and reduce "lost luggage" incidents.
One Study predicts that global tourism cybersecurity revenue will increase from $1.4 billion in 2021 to $2.1 billion in 2025. After all, service providers like OTAs, hotels and airlines collect and store the most sensitive data about travelers, and ensuring the safety of this sensitive data is going to be one of the most difficult challenges for the tourism industry in the years to come.
If you want to digitize your travel company, you should keep the following technology trends in mind. Choose professional contractors who have an in-depth understanding of tourism and travel niches if you want to outsource the development of software. VacAgent, a marketplace for vacation industry professionals, and AsYouStay, a hotel and apartment booking app, are two examples of the multiple projects that DevPals has worked on in the past. DevPals' hands-on experience in the creation of tourism applications is just one example.